Privacy · Love My Plants

What Love My Plants collects, and what it doesn't.

The short version: what you put into the app stays on your phone. What leaves it is crash reports, some basic figures about which parts of the app get used, and a problem report if you choose to send one. Nothing is sold, ever.

Last updated 17 September 2026

Who we are

Love My Plants is made by Giggle My Onion LLC, which decides what is collected and why. To ask about any of it, write to hello@gigglemyonion.com. Everything that applies across the studio, including your rights and our address, is on the studio privacy page.

What stays on your phone

All of it. There is no account, nothing to sign in to, and no copy of your things on our side.

  • Your plants and their care

    Everything you add — plants, collections, arrangements, watering schedules, the jobs you tick off and any notes you write — is kept on your device and nowhere else.

  • Your photos

    Photos you take of your plants stay on your phone. The app never uploads them, and we have no way to see them unless you attach one to a problem report yourself.

  • Your settings

    Reminder times, which reminders you have on, and the climate zone you picked all live on the device with everything else.

What the app sends us

Two things as a matter of course, both through Firebase, which is run by Google. A third only when you ask it to.

  • Crash reports

    When the app stops working, it sends a report describing what went wrong — which part of the app failed, what kind of phone it was, and which version of the app and operating system you were running. This is how we find out something is broken, since there is no support desk.

  • Which parts of the app get used

    The app records that a screen was opened, that a plant was watered or fed, that a schedule was changed or set back to our suggestion, that setup was finished, and that a reminder was tapped. Where a plant is involved, what is recorded is the kind of plant from our list — never the name you gave it, your notes or your photos.

  • A problem report, when you send one

    Report a Problem in Settings opens a short form, made with Tally. The app fills in its version, your kind of phone and operating system, and a report ID. The rest is up to you: what went wrong, a screenshot, an email address for a reply. Nothing is sent until you submit it.

None of this has your name on it. We never ask who you are, so there is nothing to attach it to. Firebase gives each installation of the app its own anonymous identifier, which is how the figures are counted without knowing anything about you. A problem report only carries an email address if you type one in, and only shows your plants if you describe them or attach a screenshot of them.

What the app asks permission for

Each one is optional, and the app only asks when you first use the thing that needs it.

  • Camera and photos

    So you can take or choose a picture of a plant. The pictures stay on your phone.

  • Notifications

    So the app can remind you when something needs watering. Reminders are made on your phone, not sent from us.

  • Rough location

    Only to work out which half of the world you are in and suggest a climate zone, so watering can follow the seasons. It is approximate, it is not stored by us, and you can pick your climate zone by hand instead.

Backups and payments

Backups. Saving a backup bundles your data into a file and hands it to your phone, so you choose where it goes — your own files, or wherever you like. It does not come to us.

Payments. If you subscribe, the payment is handled entirely by the App Store or Google Play. We never see your card details, your billing address or your name — only whether this installation has an active subscription. How a subscription is billed and cancelled is in the terms of use.

Who else is involved

Google, through Firebase, receives the crash reports and usage figures described above and processes them for us.

Tally, a Belgian company, receives the problem reports you choose to send and stores them for us in the European Union.

Apple and Google handle payments and subscriptions if you buy one, under their own privacy policies.

That is the whole list. We do not use advertising, and we do not sell or share your information with anybody else.

Your choices

  • Deleting everything

    Because it all lives on your phone, deleting the app deletes your data with it. Save a backup first if you want to keep it.

  • Turning permissions off

    Camera, photos, notifications and location can each be switched off at any time in your phone's settings, and the app carries on without them.

  • Asking us anything

    Write to hello@gigglemyonion.com and ask what we hold, or ask us to delete it. We will answer.

The rest of the detail

Less friendly reading, but it is the part people are entitled to know.

  • Problem reports

    Sent on the basis of your consent, since sending one is your choice. We keep a report until the problem is fixed, 12 months at most, and delete it sooner if you ask. If you ticked Include recent app activity, its report ID also goes to Firebase so we can see what the app was doing. What you write never does.

  • Emails you send us

    If you write to us, we keep the email so we can reply and so we can look back at a bug report later. We do not add you to a mailing list — there isn't one — and we do not use your address for anything else.

  • Where it is processed

    Crash reports and usage figures are processed by Google on its own servers, which are outside your country and include the United States. Problem reports are stored by Tally in the European Union. Everything else never leaves your phone, so it is only ever wherever you are.

  • How it is protected

    Anything sent to Google or Tally travels over an encrypted connection. We run no server and keep no database of our own, so there is no account of yours for anyone to break into. What is on your phone is protected by your phone.

  • When we would hand something over

    Only if the law required it, and only what was actually required. We have never been asked. Since we hold no account and no copy of your plants, there would be very little to give.

  • No decisions made about you

    Nothing here profiles you or makes automated decisions about you. We look at figures across everybody who uses the app, not at individuals.

Your rights

In practice there is usually little for us to hand over or delete, because your plants and photos are on your phone rather than with us. The exception is a problem report you sent, which you can ask us to show you or delete. Write to hello@gigglemyonion.com.

The full list of your rights, including how to complain to a data protection authority, is on the studio privacy page.

Changes to this page

If what Love My Plants collects changes, this page changes with it and the date at the top is updated. If the change is a significant one, we will say so in the app rather than quietly editing this page, and list it here with its date.

There have been no significant changes so far.

Questions about any of this?

Ask a person. The problem report form in the app reaches one too.